Your Business and Technology

The importance of technology for businesses is greater than ever before. However, technology alone is not enough. Without technological advancement, you risk losing a possible advantage over your competition. Worse yet, you run the risk of your competition widening the gap on an advantage they may have over you.  You must find new ways to leverage technology because your clients and the competition demand it. Furthermore, it is paramount that all the solutions are rock solid and deliver on the promises that justified the investment. How, though, do you continuously change your environment and business processes while realizing benefits and not impacting uptime? Rock, meet hard place. The relationship between technology and logistics companies has never been stronger and, simultaneously, more tenuous. 

The Problems

In his article “Leveraging Technology to Accelerate Productivity and Profit,” Chuck Fuerst, the vice president of 3Gtms, writes, “With the right investments in technology now – and by keeping an eye on future needs – 3PLs can make their business more attractive to current and potential clients by offering additional value-added services, superior inventory control, and overall cost reduction.” The time to invest in technology and improving processes is now.

Think about the changes that have swept through the logistics industry in the past 10 years.  Think of the tremendous amount of efficiency realized and the enhanced connectivity to customers due to these technology advancements. Mobile devices alone have revolutionized the way businesses go about daily operations. Now think of the turbulence, false starts, and wasted investments that were by-products of all this progress.  What steps are you taking to mitigate your risk in future technology investments?

A survey of IT executives by the software development firm Geneca, reveals that 75% of IT executives have no confidence in their organization’s ability to deliver on stated project goals and outcomes.  The same study found that 80% of those executives spend a large portion of their team’s time on re-work. How do organizations in a dynamic industry like logistics avoid these pitfalls?  The answer is professional and formal project management.  

The Solution

BUSINESS ALIGNED GOALS AND OUTCOMES:  Professional project management ensures clear and business-aligned requirements are collected and integrated into the solution delivery.  At AfidenceIT, we leverage a deep base of expertise across multiple methodologies and industries to ensure your technology investment meets your needs and returns the ROI that you demand. 

COMMUNICATION:  A core tenant of any project is communication. Shockingly, this is a major and consistent source of failure when formal project management is not leveraged.  Eighty-seven percent of the IT executives surveyed in the Geneca study felt they were not always in agreement with their staff that a project was actually complete!  At AfidenceIT we leverage clear, concise, and consistent communication to ensure you and your team are apprised of project status at all times. 

PROPER BUDGETING:  The only thing worse than not realizing the efficiency and ROI of a technology investment is doing so late and over budget. AfidenceIT consultants pull from a wealth of experience to ensure pitfalls to budget and timelines are avoided or minimized. 

Result: More Capacity

By delivering in a consistent and predictable way, your budget can be leveraged for expanded innovation instead of attempting to fix what wasn’t properly delivered in the first place.  More capacity to innovate and bring improved functionality to your customer base increases engagement and creates an opportunity to serve more customers with the same tech stack.

Dustin Werden

Director of Project Management Services | AfidenceIT

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