Shannon Glass is the virtual chief information and security officer at Afidence. She has over 15 years of experience in IT, specializing in information security, governance, and compliance. As an ENTJ, Shannon thrives on leading people and building teams. She has an innate ability to draw others toward a common goal.


Shannon is an accomplished leader who managed high-performance teams in the financial sector. She leverages her strategic and communication skills to transform teams. She enjoys formulating an organizational vision and objectives to develop industry leading security and compliance programs. Shannon provides transformational leadership consulting for large-scale IT outsourcing initiatives. Shannon earned an MBA from Xavier University.

Before Afidence, Shannon spent years in the credit card processing industry for one of the top three processors in the world. One of her notable accomplishments includes building the new security and compliance team after an acquisition.  Shannon was the program manager for PCI certification for the company. Shannon's experience in PCI-DSS standards began even before they were formalized and before the PCI-SSC was created. 

Shannon is an active participant in her community. She has served for the past three years as the Chair of the Center Stage Board for the Cincinnati Opera. Also, she was the president of the board of directors in 2013 for the Junior League of Cincinnati. Shannon received the Venue Magazine’s “Great Leaders Under 40” award in 2012.  She is a member of ISACA. She is passionate about staying on top of the latest trends in security and compliance. Shannon will graduate with her master’s degree from Xavier University in 2016. 


At Afidence, people matter. We asked Shannon why trust is an important core competency. “We thrive in building trusted relationships with our clients and partners,” says Shannon. “We believe at our core that by extending our hand to form a trusted partnership, both the client and our company are lifted to greater heights.”


 Center Stage Board for the Cincinnati Opera

  • Board Chair
  • 2010- Present.  Cincinnati, Ohio


  • Member
  • Information Systems Audit and Control Association
  • 2012-Present

  The Junior League of Cincinnati

  • Sustaining Advisor
  • 2014-Present

  Cincinnati Symphony Orchestra Encore

  • Committee Member
  • 2010-Presen


As an ENTJ, Shannon thrives on leading people and building teams. She values conceptual thinking that translates into logical and efficient solutions. Decisive and clear in her demeanor, she is driven by the desire to craft a strategic vision. When discussing her steadfast approach, Shannon avows, “We will either find a way or make one.” Along this path, she cultivates an atmosphere based on standards and truth. “An IT industry is always changing,” says Shannon. “It’s crucial to act in the best interest of those we serve.”