As another fiscal quarter closes we've continued to experience an influx of new clients that are unhappy with their current IT provider.
We've found that regardless of whether the client was dazzled by the lower rates typically found in the shop down the street or by the flashy, high-rise vendor the results have been the same -- IT torment and dollars wasted. We also found that the service had nothing to do with the offerings or size of the company, but rather the company's quality and ethics.
Going forward, we want to share with you the top 3 things to be aware of when choosing your IT support vendor:
BEWARE the "Contract". If they are that good, why do they need a contract?
BEWARE the "Kickback". Do they receive financial incentives for recommending and selling the products they recommend to you?
BEWARE the "Bait and Switch". The guy/gal giving you the recommendation most likely won't be the one supporting you . . . if they are, who supports them when they are on vacation or out sick?
A simple way to avoid loss of time and money is to CALL Afidence today before you sign. We have unparalleled client satisfaction and our mission is to be your trusted IT advisor and support vendor, which means we have to be better than good ALL the time!
We hope to hear from you soon . . . call Crystal at 513-234-5822, x441